Residential Properties Receives RELO® Quality Certification

06/16/14 by Stephen Readey

PROVIDENCE, R.I. – The Residential Properties Ltd. Relocation Division recently earned the prestigious RELO® Quality Certification (RQC) from Leading Real Estate Companies of the World®, honoring those who go above and beyond the expected quality of customer service. Residential Properties is the only company in New England to receive the certification, which was created by the network to provide measurable standards for the pursuit of relocation excellence.

The Leading Real Estate Companies of the World® network developed the RELO® Quality Certification, the first standardized measure of quality and performance in the relocation industry, to identify and recognize companies whose outstanding efforts go beyond expected quality service and who truly excel in the field.

Under the guidance of its Vice President of Relocation Services, Elizabeth Messier, Residential Properties has demonstrated that it continues to meet the specific criteria used to evaluate performance, production, staffing, training, continuing education, quality and scope of relocation service, program marketing, customer satisfaction, technology resources, office facilities, and more.

Since 1989, Residential Properties’ award-winning Corporate and Relocation Services Division has been successfully assisting corporations, large and small with their employees’ relocation needs. Included in its services are community tours, group move management, policy analysis, and much more.

Leading Real Estate Companies of the World® President/CEO Pam O’Connor credits Residential Properties for its dedication to excellence in relocation. “Being re-certified for the RQC reflects RPL’s ongoing commitment to delivering a superior level of service to its relocation clients and operating a highly efficient and responsive program that is among the best in the business.”

The Leading Real Estate Companies of the World® produces over $314 billion in home sales per year and has 3,500 offices throughout 50 countries. To qualify for membership, a company must be a high ranking independent company while also meeting several additional criteria. 

For more information regarding RPL’s award-winning Relocation Division, please contact Elizabeth Messier at 401-553-6369 or emessier@residentialproperties.com.

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